INFORMATION FOR GUESTS IN ACCORDANCE WITH GOVERNMENT REGULATIONS
For your safety and others please read carefully before arrival to Lovesome Hill Farm
Lovesome Cottage and the bed and breakfast have been well ventilated and sanitized between bookings using the recommended cleaning solutions.
On arrival and departure as a precautionary measure your temperature will be taken with a Non Contact Infrared Body Thermometer.
This is the government guidance regarding guests showing symptoms whilst staying at holiday properties:
“If a guest is displaying signs of the Covid-19 virus while staying in overnight accommodation for a permitted reason, they should inform the accommodation provider, immediately self-isolate where they are to minimise any risk of transmission, and request a test. If they are confirmed to have Covid-19, they should return home if they reasonably can. They should use private transport but only drive themselves if they can do so safely. If a guest cannot reasonably return home (for example because they are not well enough to travel or do not have the means to arrange transport), their circumstances should be discussed with an appropriate health care professional and, if necessary, the local authority. Guests should follow government guidance on dealing with possible or confirmed coronavirus (COVID-19) infection. Once the guest has returned to their main residence, they should continue to follow the government guidance on self-isolation, household isolation and social distancing.”
If a guest has Covid symptoms whilst staying please discuss next steps with us at the earliest opportunity.
If a guest cannot return home, the guest will be expected to pay all costs.
ARRIVAL AT LOVESOME HILL FARM
Check in time is from 4.00 p.m. For the safety of all guests all tourist attraction leaflets have been taken out of the cottage but we have a very informative guest information book (sanitized) and have good broadband facilities. A list of information will be updated as places open for the public.
If you need any help at all I am contactable on 01609 772311 or 07745 780126. We will endeavour not to enter your cottage during your stay.
Antibacterial hand gel is available on arrival. There is soap in each bathroom.
We would be grateful if all guests could comply with the social distancing rules with other guests staying and ourselves.
BEFORE DEPARTING LOVESOME HILL FARM
Check out time is from 9.30 a.m.
Bedding & Towels in the Cottage
We would be grateful if you could strip all beds, (duvet covers, sheets and pillowcases) and towels in the duvet cover provided and leave in the cottage. Any coloured laundry, i.e. bath mats, tea towels, oven gloves, etc. should be left in a pile in the cottage.
Refuse & Recycling
As we will not be entering the cottage immediately please do NOT leave any food in the fridge or cottage and leave all waste & recycling in securely tied bags in the dustbins to the right of the front door. Refuse/recycling instructions can be found on a sign in the kitchen area of each cottage.
Should we have to close due to the Covid 19 situation deteriorating in the area and around the country we reserve the right to cancel bookings. Any deposits will be reimbursed or transferred, but we will not be liable to find alternative accommodation or compensate for the holiday.
We also intend to include our right to charge for any additional unbooked nights guests have to stay should they become symptomatic and be forced to stay longer. .
Thank you for your co-operation which is very much appreciated. Your safety and that of others is foremost in our minds.
Lastly and most importantly following these very difficult and uncertain times we really do hope you enjoy your stay with us and enjoy the beautiful surrounding countryside.